Our Promise

Service You Can Rely On

At the Copeland Group, we understand that an exceptional job is not only about the high quality of our work; it is also about responding to the unique needs of each of our clients. Our focus extends far beyond cables and junction boxes; we look at your business as a whole, ensuring our work is operating in harmony with yours.

Regardless of the size of the project, the Copeland Group’s strong reputation for outstanding levels of service is built on two fundamental promises:

Right First Time

Too many businesses encounter the frustration and inconvenience of installations that suffer ‘teething problems’.  The Copeland Group however is dedicated to getting it right first time, every time.  Our Total Quality Management objective employs management structures, and inspection and testing regimes to ensure our installations are efficient and reliable from the very start. 

Business as Usual for existing premises

Disruption from poorly managed work can not only be a nuisance to your business, it can actually disrupt your workers and affect productivity.

This is why our clients upgrading existing premises value the Copeland Group’s ‘Business as Usual’ pledge.  Crucially, our project managers’ work closely with you to ensure the day-to-day running of your business can continue while any refurbishment takes place.  If necessary, we can accommodate out-of-hours schedules so the most disruptive work takes place when no one is around. 

 

If you would like to discuss the benefits to your business of the Copeland Group’s services, call us on 0161 339 2847 or email office@copelandgroup.co.uk